The usual payments flow for the Genius terminal includes processing transactions where a tip is manually added after payment (for instance, in many table service environments). We have been calling cayan to check with them when cayan is will to deposit the rest of the fund and the answer is : “That cayan did not have the change to talk to my client to check if the service completed and satified. The result is highly efficient, low-loss optical systems with optimum glare suppression and very compact dimensions. Should only be used when payment is accepted outside of the Genius CED. The Genius platform offered by Cayan is not just built for business owners. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. Phone: (1) (866) 637-5467 Fax: (1) (706) 644-5210 Opening hours: 08:00 – 17:00 EST, Monday to Friday . Be sure to contact Cayan for a quote to see which is a better deal for you. For Genius related technical support +1.888.249.3220 tel. Genius Support Team. Interchange-plus pricing offered 4. Can't find what you need? Technical Support Team. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. If the connection can be established, the 'Host is online' message is displayed at the top of the view. You will find a new Device Type option. In most cases issues are dealt with in a timely and efficient manner. Service Notification. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. Support. In addition, Cayan Genius™ POI devices include support for other standard non-PTS certified encrypting Magnetic Stripe Readers Free analysis and honest review of competitive quotes or offers. Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. If you need Cayan Genius Line Item Display API support, you can contact support directly at [email protected], or reach out to their Twitter account at @cayan. It also has live chat and email support and an array of support content including FAQs. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. No contracts, no annual or termination fees. North America Biomatters, Inc. 2365 Northside … For information on processing credit card transactions using your POS system, please contact your POS vendor. Technical Support Team. Contact e-mail address: p2pe@cayan.com : P2PE and PCI DSS Merchants using … You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the SmartPOS terminal. StudioCloud's integration with TSYS allows you to process a credit card and save it for a future transaction. For career enquiries, please visit our career’s page. This combination of lens and reflector takes advantage of both the lens and reflector technology. Our normal support hours will resume on Monday, January 4th. Step 2. Configuring Genius-Powered Terminal Settings KSA - HEAD OFFICE – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC – DUBAI + ALL ENQUIRIES. You can find the Cayan portal / hompage here. Submit a request Sign in. For more information, contact us. 1. Go to File > Company > Cayan Configuration. Cayan has a good reputation when it comes to customer support. Contact Us; Release notes; Training Videos; System status: Configuring Cayan Genius The Genius is an external payment terminal designed and offered exclusively by Cayan. +1.800.941.6557 tel. Cayan (formerly Merchant Warehouse) is a provider of payment technologies and merchant services, based in Boston, Massachusetts.The company enables payments in physical stores and mobile locations, as well as e-commerce. Have the serial number of at least one of your terminals on hand for … Create a unique ID number for every customer’s credit card and provide a detailed view into their shopping behavior across channels and locations. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Enable Cayan and tap its Setup option. The ceiling luminaires on these pages are part of the GENIUS series of downlights: Luminaires with BEGA Hybrid Optics®. You have Cayan account credentials at hand. Click … Postal. Across the world of insurance Genius is helping the most demanding organisations handle a wide range of domestic and international insurance programmes. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. The Perfect Combination of Security & Convenience. Click Add Cayan Account. Fax: (1) (857) 241-5429. Enable tipping on the terminal. Click … Who do I call for support on the Genius device, and what are the support hours? The company is headquartered at 1 Federal St, Boston, Massachusetts 02110. The Cayan Genius Line Item Display API requires HTTP Basic Auth authentication. If you do not have this information, contact the Cayan support team. Who do I call for support on the Genius device, and what are the support hours? Your Genius device should turn on. Enter the password 9416557. Cayan has a good reputation when it comes to customer support. Read our knowledge base or contact our application scientists. OnSite Help Center. It supports all major lines of business, including specialist and niche lines, handling multiple classes and complex policies. Follow the Genius Quick Start Guide included with your Verifone MX915 to set up the customer engagement device on your network. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. Company address: 1 Federal Street . General Sales. REGISTER. Global Headquarters Biomatters, Ltd. L2, 18 Shortland Street Auckland, 1010, New Zealand Ph: +64 9 379 5064 Fax: +64 9 379 5063. Before setting up a Genius-powered payment terminal for use with SmartPOS, make sure that the following prerequisites are met: This information is typically sent by Cayan at the email address when you sign up for the Cayan gateway service. In most cases issues are dealt with in a timely and efficient manner. It’s fast, easy, and FREE! Call (800) 941-6557 to set up both your Authorize.Net and merchant accounts. Call us from outside of the KSA or UAE on +966114163311, connect through our contact options below. MA 02110 . Phone: (1) (888) 249-3220. Can't find what you need? Email: csprocessing@cayan.com. Clients vary in size from large-scale chains to small, one-location businesses. Wide range of terminal equipment 2. Genius 5.0 and later versions supports a HTTPS interface in addition to its traditional HTTP interface. For more information, check out their API Documentation. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information Click here for information on how to get a TSYS account. You can find the Cayan portal / hompage here. Cayan's platforms include their Cayan® Unified Commerce Solution Suite™ and Genius® Platform - both are secure and scalable platforms that are fully configurable, tailored to a business's unique needs and easy to implement. Thank you for writing to Cyan Support! 1. Cons "Overall, Cayan's support team has blown me away and not only do they fix the (my) problem, they teach me how to avoid it in the future." Cayan Genius is deployed as an intelligent terminal. 7. Using the MerchantWare gateway with 3rd party merchant services . They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. Completes the line item display for transactions completed outside of the Genius CED. 1.2 Solution Provider Contact Information Company name: Cayan LLC . Call us , connect through our contact options below. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487, If this is a support issue, please open up a ticket with this, Earn Credits of $250 or more with Petrosoft's Customer Bonus Program. You can find the Cayan portal / hompage here. Solution reference number per PCI SSC website: 2017.01037.001 . If you do not have this information, contact the Cayan support team. At the top right corner of the view, press, If automatic batch closing is enabled for the Cayan account, select the. With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. Fax: (1) (857) 241-5429. 1. Additionally, developers can take advantage of intense security and support. Enter the password 9416557. Have the serial number of at least one of your terminals on hand for … For account numbers starting with: 5436, 3930, 3230, 4139. Insert the 12V power adapter into the +12VDC port on the communications module. From the terminal's Genius by Cayan idle screen, enter 000 on the device's keypad. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. Additionally, developers can take advantage of intense security and support. It also has live chat and email support and an array of support content including FAQs. Authorize.net. From the Type drop-down menu, select Cayan Genius. Authorize.Net resellers can answer your payment service questions, provide quotes and set you up with an integrated merchant account and Authorize.Net Payment Gateway account. Please be advised that our support staff will be out the office from Tuesday, Dec. 22nd thru Sunday, Jan. 3rd to spend the holiday season with their families. For all other questions, contact our Customer Support Team. Today, with the reputation as the best “one-stop shop” for affordable payment processing solutions, Cayan is a true industry leader, setting the standard for price, service, ethics, and integrity. Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. The Genius Handheld device can support multiple iPads. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Follow these steps to configure the terminal for use with OnSite. Second Floor : Boston . To configure TSYS Cayan . Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. To configure the Genius-powered payment terminal settings in SmartPOS: To check if you have configured the settings correctly and the PIN pad device can communicate with SmartPOS over the Cayan gateway, at the top right corner of the PayTerminal view, press Payment Network Test. Phone: (1) (800) 941-6557. Phone: (1) (800) 941-6557 Fax: (1) (857) 241-5429 Opening hours: 24 hours a day, seven days a week . See screenshots, read the latest customer reviews, and compare ratings for PICKa Genius. From the Type drop-down menu, select Cayan Genius. The usual payments flow for the Genius terminal includes processing transactions where a tip is manually added after payment (for instance, in many table service environments). Cayan was the first company to offer credit card processing equipment and merchant account services on the Internet. Accurate and detailed rate quote with full disclosure of all potential fees or charges. Cayan’s flagship product is its cloud-based customer service platform called “Cayan Genius.” The company can provide payment processing for most business types and sizes. (Note that Cayan is owned by TSYS, so you may hear those names interchangeably.) The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. Only the protocol scheme (https vs. http) and port (8443 vs 8000) differ. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. For information on processing credit card transactions using your POS system, please contact your POS vendor. It also has live chat and email support and an array of support content including FAQs. The Cayan Genius Transaction Processing API … On the terminal's screen, tap Network > Test. © 2018-2020. Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . If you do not have this information, contact the Cayan support team. cayanre cayanGroup cayan_group CayanGroup. Cayan ranks among the largest merchant acquirers in the United States. For Genius related technical support. Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. You will need to contact Cayan in order to have them activate tipping on your device. Setting up payment processing with Cayan's Genius Handheld terminal ... Manually entering credit or debit card numbers is not supported. If you would prefer the Genius to prompt users for a tip during a transaction, you will need to contact Cayan Support so they can activate tipping on the device. TSYS Chargeback Team. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. OUR OFFICES. Using the MerchantWare gateway with 3rd party merchant services . D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Sheerly Genius Inc around the world, including contacts, financials, and competitor information. 5. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. Genius is a comprehensive software solution for the Property & Casualty insurance market. Make sure that the communications module is firmly in place on your Genius device. Technology has almost made the number 1 source of payment credit cards." Opening hours: 24 hours a day, seven days a week Email: csprocessing@cayan.com. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? Contact our customer support team for help. Set up is similar to the counter-top Genius device. Genius Support Team. EMAIL. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Be sure to contact Cayan for a quote to see which is a better deal for you. Configuring Genius-Powered Terminal Settings This provides you with more insights into your customers' needs. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. Sheerly Genius Inc has 5 total employees across all of its locations and generates $811,630 in sales (USD). No account setup or application fees 5. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Guaranteed lowest overall processing cost. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. In addition, you can send a request by email to your clients for an ePayment. Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. Phone: (1) (866) 637-5467 Fax: (1) (706) 644-5210 Opening hours: 08:00 – 17:00 EST, Monday to Friday . Cayan offers 24/7 tech support and prominently displays its customer service number on its website. If you're using MerchantWare Web services … Along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account setup for merchant account customers. Plug the 12V power adapter into a power socket. Contact Cayan: 800-941-6557 or. Genius Support Team. It offers Cayan Genius®, a customer engagement platform to cater various types of payments. For account numbers starting with: 5436, 3930, 3230, 4139 +1.800.654.9256 tel customersupport@tsys.com For account numbers starting with: 8487, 8489, 3934 +1.800.228.2443 tel customerservice@tsys.com. For account numbers starting with: 9305, 4765, 5185, 5353. You will need the following information: You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. If you would prefer the Genius to prompt users for a tip during a transaction, you will need to contact Cayan Support so they can activate tipping on the device. +1.888.249.3220 tel. On the terminal's screen, tap Network > Test. Set up a payment method for Genius. Click OK to save and exit. Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . Test the terminal's communication with Cayan's servers. Click OK to save and exit. YOUR INTEREST. The Cayan Genius™ architecture includes the VeriFone MX-915 and MX-925 Point-of-Interaction devices, which have been assessed and approved to the PCI Pin Transaction Security (PTS) 3.0 standard. 7. Locations. Go to File > Company > Cayan Configuration. With the highest level of customer satisfaction and retention, why not trust Cayan for your credit card processing needs? To configure TSYS Cayan . Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. If you encounter any issues setting up the hardware, please contact Genius Terminal Support at 1.888.249.3220. Phone: (1) (800) 941-6557 Fax: (1) (857) 241-5429 Opening hours: 24 hours a day, seven days a week . ONSITE ECOMMERCE RESTAURANT RETAIL. "When it breaks, it breaks hard. (This device does not plug into your computer directly.) Contact DDI Customer Care to purchase the TSYS Cayan integration. Very good customer support The company has representatives on a full time basis ready to address whatever problem you have. You will need to contact Cayan in order to have them activate tipping on your device. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. close Services and Compatibility Payment Gateway Company Name: Cayan Services that work with Spreedly: Cayan; Supported operations: Purchase, Authorize, Capture, Refund, Void, Verify Supported … All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply product endorsement or affiliation with Authorize.net. It uses Wi-Fi to connect to your router. Stay connected and up-to-date with Cayan World through our ever expanding network of social media and other interactive sites below. Support for PAX, TransIT Pass and ISV Software +1.855.882.0507 tel. P2Pe and PCI DSS Merchants using … set up both your Authorize.Net merchant! Take advantage of intense security and support cayan genius support number 24/7 tech support and an array of support content FAQs! Mobile devices EMV payments the PIN pad is registered at Cayan: the device 's keypad any setting! Supports all major lines of business, including specialist and niche lines, handling multiple classes and complex.! Over which the PIN pad and the port number over which the PIN pad is at... Intelligent terminal information, contact the Cayan support team for account numbers starting with 5436! Provider of Authorize.Net deployments for over eight years reboot which will take awhile. find what you need,,. 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